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  • Contact Us

    For any queries, kindly contact us on our call centre numbers 8-809-080-40-40 for Kazakhstan and for Tajikistan, Turkmenistan, Uzbekistan and Kyrgyzstan please call
    + 7 727 2399995 from landline
    +77272399995 from mobile

    Application Submission
    Monday - Friday : 08.30 hrs - 15:30 hrs
    Lunch- 12:30 hrs- 13:30 hrs

    Passport Collection
    Monday - Friday : 8.30 hrs - 17.00 hrs

    Applications submitted one working day earlier passport collection timings 08:30-17:00hrs

    Call Centre Timings
    Monday - Friday : 08:30 - 17:00 hrs


    E-mail: info@vfs-uk-kz.com

    UK Visa Application Centre
    Builiding No 34
    Samal 1
    Almaty

  • Complaints

    If you have any complaints about your treatment whilst using our visa service, please find contact details below for the Visa Section in Almaty. Please direct your comments to the Visa Section in Almaty and include the case reference number if possible.

    Almaty:
    HM Consul
    British Embassy Office Almaty
    Zholdasbekov street 97
    Samal Towers Building, 9 Floor
    Almaty , Kazakhstan 050000

    Alternatively, you can email at: AlmatyVisaGeneral@fco.gov.uk
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